Mozilla VPN Review

4 / 10Mediocre
BestVPNEditorial Team of BestVPN.fyi
Secure Your Online Presence with Mozilla VPN
"Enjoy reliable security features, no-logs policy, and affordable long-term pricing with Mozilla VPN. Secure up to 5 devices and experience a safer, more private internet."

Pros & Cons

  • Affordable Long-Term Pricing
  • No-Logs Policy
  • Kill switch, double VPN, DNS leak protection, and IPv6 leak protection
  • Ad and Malware Blocker
  • Split Tunneling
  • No Free Plan
  • No Browser Extensions
  • Few Payment Options
  • Limited Customer Support

Quick facts

  • 📱Devices (up to): 5
  • 🖥️Servers: 500
  • 🌍Available countries: 30
  • 📍Company location: USA
  • 🔒Logging policy: No logs
  • 🎥Streaming: no
  • 🌊Torrenting: no

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4.99EUR / month

Coupon codes are not applicable

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  • Paypal
  • Visa
  • Mastercard

Subject to additional terms and conditions of Mozilla VPN.

Overview

Mozilla VPN, provided by Mozilla Corporation, known for the popular Firefox web browser, offers a range of features to provide you with a secure and private internet experience. It scores an average review score of 5.49 and comes with various payment options. It's worth mentioning that the provider is located in the USA, a country within the Five Eyes alliance, which may concern some privacy-focused users.

Our review of Mozilla VPN has revealed some intriguing details about its performance, speed, and security. As a basic VPN service, Mozilla VPN does not flaunt an extensive array of features, focusing instead on delivering its core functions well. Yet, despite its commendable simplicity, the service has its fair share of shortcomings that may deter potential users.

Speed tests indicate that Mozilla VPN is capable of maintaining a substantial portion of the original connection speed, which is a significant advantage for any VPN service. However, the connection times can range from 30 seconds to a couple of minutes, a duration that could be considered subpar in comparison to other VPN services. In addition, we noticed occasional disconnects and difficulties reconnecting, which could pose a problem for users seeking a seamless experience.

Security is another crucial aspect that can make or break a VPN service. In this regard, Mozilla VPN uses the ChaCha20 encryption and runs the WireGuard protocol, known for its high-level security and speed. The presence of an "always-on" kill switch further enhances its security credentials.

While Mozilla VPN offers good speeds and a transparent approach from the provider, it has evident weaknesses. The selection of countries for servers is limited, and the service struggles with bypassing geo-blocking restrictions. Moreover, the pricing of the service might not align with the value it provides, considering these limitations and the level of customer support.

In conclusion, while Mozilla VPN shows potential, it comes across as a work in progress that could benefit from further improvements. In its current state, it might not be the first choice for users who prioritize a vast server network, quick connections, or robust customer support. We go into further detail in our review, evaluating the full feature set Mozilla VPN offers.

Pricing, Trial, Money-Back Guarantee, and Cancellation

Mozilla VPN offers a variety of payment plans to suit different users’ needs. The pricing is straightforward, with a monthly fee of $10 regardless if you choose to pay every 3 months or every 6 months. However, if you opt for the annual plan or a 2- or 3-year commitment, the price drops to an appealing $5 per month.
Unfortunately, Mozilla VPN does not offer a free trial, but it provides a 30-day money-back guarantee. This means you can try out their services and, if unsatisfied for any reason, request a refund within the specified period. The cancellation process is also easy, with the option to cancel your subscription monthly.

Features

Mozilla VPN offers a plethora of features:

Noteworthy Feature Availabilities

  1. Kill Switch: A crucial feature for any VPN is the Kill Switch, and Mozilla VPN has this covered. This feature disconnects your device from the internet if your VPN connection drops unexpectedly, ensuring your personal data and IP address are never exposed.
  2. Split Tunneling: This feature allows users to decide which of their applications use the VPN connection and which ones connect directly to the internet. This can be useful for applications that require your real location or for managing your bandwidth.
  3. Concurrent Devices: Mozilla VPN supports up to five simultaneous connections. This is the industry average and should cater to most users who want to secure multiple devices or share their subscription with family members.
  4. Double VPN: Also known as multi-hop, this feature routes your traffic through two VPN servers instead of one, providing an extra layer of security.
  5. Parental Controls: Mozilla VPN also provides parental control features, allowing parents to limit what content their children can access.
  6. Unlimited Bandwidth: You don’t have to worry about bandwidth restrictions with Mozilla VPN as it offers unlimited bandwidth.
  7. Ad and Malware Blocker: A feature to protect users from malicious websites and annoying ads.

Security Protocols

When it comes to security, Mozilla VPN utilizes WireGuard, a modern VPN protocol known for its speed and security. However, it lacks OpenVPN and IKEv2, which are common in many other VPN services.
Dedicated IP
No
Parental Controls
Yes
Split Tunneling / Bypassing
Yes
P2P Support
Yes
Ad and malware blocking
Yes
Bandwidth limits and data caps
Yes
Live Chat
No
Customer Service 24/7
No

Privacy & Logging

Privacy is a crucial factor when choosing a VPN. Mozilla VPN boasts a strong no-logs policy, meaning it doesn’t keep track of your online activities. Additionally, it offers DNS leak protection and IPv6 leak protection, ensuring that your private data and original IP address are never exposed.
Despite this, users should note that Mozilla is based in the USA, a country known for its aggressive surveillance practices. However, with its strong no-logs policy, this shouldn’t pose a risk as the company doesn’t collect any data that could be shared with authorities.
Encryption
aes-256
OpenVPN
No
WireGuard
Yes
IKEv2/IPsec
No
Hydra
No
Config File Generators
No
Kill Switch Feature
Yes
No Logs Policy
Yes
DNS Leak Protection
Yes
IPv6 Leak Protection
Yes
Double VPN / Multi-Hop Feature
Yes
Server Obfuscation
No
Independent Security Audits
Yes
Warrant Canary
No

About Mozilla VPN

Mozilla VPN is a product of Mozilla, a company primarily known for its popular Firefox browser. The VPN service hosts 500 servers across 30 countries, offering good network reliability and uptime. However, it does not provide a live chat feature or 24/7 customer service, which may be a drawback for some users.
Headquarters
USA
Founded in

Apps & Platform Support

Mozilla VPN offers comprehensive platform support, with apps available for Windows, Android, iOS, Mac, and Linux. However, it lacks browser extensions for Chrome, Firefox, and Edge, which may be a slight inconvenience for users who prefer to control their VPN directly from their browser.
iOS
Yes
MacOS
Yes
Android
Yes
Chrome
No
Firefox
No
Windows
Yes
Linux
Yes

Reviews from Elsewhere

On the Android Playstore, Mozilla VPN holds a score of 3.7 from 2,410 reviews and has over 500,000 downloads. Meanwhile, on the iOS Appstore, it has a slightly lower score of 3.4 from 369 reviews. However, at the time of writing, Mozilla VPN has not garnered any reviews on Trustpilot.
Trustpilot Rating
(out of reviews)
Google Play Store Rating
3.7 (out of 2410 reviews)
iOS App Store rating
3.4 (out of 369 reviews)
Unsupported review section type: torrenting

Payment Methods

When it comes to payment methods, Mozilla VPN accepts PayPal, Visa, MasterCard, Discover, and Amex. However, it does not accept other popular payment methods such as Apple Pay, Google Pay, Amazon Pay, cryptocurrencies, and more. This might limit the options for users who prefer a certain payment method, especially those who prioritize anonymity and would like to pay with cryptocurrencies.
PayPal
Yes
Sofort (Klarna)
No
Swish
No
iDEAL
No
Giropay
No
Amazon Pay
No
Google Pay
No
Apple Pay
No
Samsung Pay
No
Visa
Yes
Mastercard
Yes
Discover
Yes
American Express
Yes
Monero
No
Bitcoin
No
Ethereum
No
Wire transfer
No
Cash
No